Shipping information

OZZO currently serves customers in the United States. Available shipping methods, charges, and the estimated delivery window are shown at checkout for the destination entered.

Orders are prepared after payment is confirmed. Processing and transit times can vary by product, destination, carrier, weather, and customs or network delays. Tracking information is sent when the fulfillment partner or carrier provides it.

If tracking has not updated or an order appears delayed, contact OZZO through the contact page with your order number. We will check the fulfillment status and explain the available next step.

Delivery estimates are not guarantees. We will not advertise free shipping or a fixed delivery promise unless the product page and checkout explicitly show it.